Terms of use

These rules bind you and 360 DEGREES INTERACTIVE PTY LTD, ACN 697 527 834, ABN 27 697 527 834, a proprietary company working out of New South Wales. "We" and "our" mean the company throughout.

They cover this website at threesixtyinteractive.cc and every game published under our name. A title occasionally ships with extra rules of its own; where those extra rules and these ones cannot both be true, the extra rules win for that title alone.

Opening a page or launching a title is what puts them into effect. Nothing else is asked of you: no dialogue to dismiss, no box to tick, no scrolling contract wedged between you and the first round. Should any of it not suit you, the remedy is simply not to play, and no consequence attaches to that choice.

That Law sits at Schedule 2 of the Competition and Consumer Act 2010 (Cth). Acquire something here as a consumer within its meaning and a set of guarantees comes attached automatically, with no registration, no warranty card and nothing to claim. What you bought has to be of acceptable quality. It has to do the job you were told it would do. It has to match the description that persuaded you to buy it.

What those guarantees get you when something fails

• Where the failure is a major one, the choice belongs to you rather than to us: a refund, or a replacement. On top of that sits compensation for any further loss or damage that was reasonably foreseeable.
• Where the failure falls short of major, you can require the thing to be repaired, or replaced, and we do not get to argue you into accepting less than that.

None of it can be signed away, waived in an installer, or shortened by anything printed further down this page.

The single narrowing the Law permits

As far as that Law allows a limit at all, our liability for missing a guarantee — leaving aside the guarantees under sections 51 to 53, which stand untouched — reduces at our election to supplying the service over again, or paying whatever supplying it again would cost. Every money rule appearing later is read subject to that sentence and to the box above it.

Install a title on any handset or tablet that is yours, or that you are entitled to use, and play it for your own enjoyment. That permission is personal to you, it is not exclusive, it does not pass to anybody else, and we can withdraw it if Rule 10 is triggered. Beyond that it is unlimited: no device count, no seat, no expiry, no online check-in demanded before a round will start.

Playing offline is expected rather than tolerated. The core loop of every title runs with the aeroplane switch on, and nothing about the licence is verified over the wire while you play.

The permission at Rule 3 does not stretch to any of the following.

• Copying a title, selling it, renting it, sub-licensing it, or putting it somewhere a room full of people can run it at once.
• Taking a build apart — decompiling it, disassembling it, or reconstructing the source — except so far as the Copyright Act 1968 (Cth) or the Competition and Consumer Act 2010 (Cth) makes that restriction void.
• Altering a build, or running an altered one, whether or not the alteration wins you anything.
• Pointing a bot, a script, an emulator farm or any other machinery at a title so that it plays on your behalf, or so that the game receives inputs no thumb produced.
• Stripping out the advertising, covering it up, or interfering with any notice recording who owns what.
• Pouring a title's artwork, audio or code into the training of a model, or quarrying it to build something that competes with us.
• Reaching for any part of a title, another player's account or our systems that you were not given a key to.

Where one of these bullets is void or unenforceable under a law that applies to you, it drops out and the rest keep working.

Install a title from either storefront and that storefront's conditions attach themselves to the download and to whatever money moved. Where its conditions and these rules pull different ways on the download or the payment, the storefront wins that argument, since the storefront and not this studio is who you actually transacted with.

Apple and Google are outside these house rules entirely, and no duty to support a title of ours falls on either of them. Support is our work, and Rule 21 is where it begins. Where Apple's own conditions call for it, Apple stands as a third party beneficiary of these rules for a title distributed through its store, and can enforce them against you without us being involved.

Who is actually taking the money

Payments for anything bought inside a title run through the store, never through us. Your card number does not reach this company, is not stored by this company, and cannot be seen by anybody here. One consequence is worth knowing before you need it: a refund is not something we can push through ourselves, because the money never sat with us.

What a price includes

The store shows a price in your own currency, with GST included where it applies. Prices move from time to time. A price that moves has no effect on a purchase already completed, and no title of ours will charge you for something you already bought.

The cooling-off question

Australian law gives no general cooling-off window for digital content bought online, unlike a few other places, so nobody should be relying on one here. Your protection is the guarantee set at Rule 2, which applies whether you opened the thing you bought or not. Something that fails to work, that is not what the store said it was, or that falls short of acceptable quality attracts a remedy no matter how long it took you to notice.

1. Apple: ask through reportaproblem.apple.com. Apple runs the process and Apple makes the call.
2. Google: ask through Google Play, which approves automatically inside its own window and reviews requests made after it.
3. Us: where a storefront has said no and you think Rule 2 gives you a remedy anyway, put the facts in a message to hello@threesixtyinteractive.cc. The question gets weighed on what happened, and where a remedy turns out to be owed it gets arranged — through the storefront if it will cooperate, out of our own pocket if it will not.

Nobody gets sent round in a loop between this studio and a storefront. Where the two of us take different views about who ought to fix something, sorting that out is our work and not a reason to keep you waiting for an answer.

Unlock something inside a title, or buy it, and what you hold is permission to use that thing in that title. It is not property, it has no cash value, no account can pass it to another account, no title can pass it to another title, and no route exists for converting it back into money.

No title of ours sells a randomised reward. Where money changes hands you will know exactly what arrives before you part with it, and there is no crate, no spin and no pull with an undisclosed chance attached.

Where a title stops running, Rule 11 governs what happens to whatever you unlocked in it.

There is no chat in our titles, no messaging between players and nothing a player can publish, so most of what usually swells this section simply cannot happen. What is left is short.

• A score goes up only if an unaltered build produced it under ordinary play. Anything else stays off the board.
• A display name has to be lawful, has to belong to you rather than to somebody you are imitating, and has to be something a reasonable person would not find offensive. One that fails those tests gets changed, and no warning is owed before it happens.
• Nobody plays in a manner that wrecks the experience for other people or degrades the service they are using.

That is the whole code of conduct. It is short because the products are small, and it will grow only if a product does.

Machine signals pointing at an altered build, or at play no thumb produced, can bar a handset or an account from the leaderboards. Where such a bar falls on an account rather than on a single suspicious score, ask for it to be reviewed and a human being does the reviewing — Rule 24 of the privacy policy makes the same promise from the data side of the fence.

Serious or repeated breaking of these rules can cost you access altogether. Where that happens and you had paid for something that becomes unusable, Rule 2 still stands and the question gets dealt with on that footing rather than treated as forfeited.

Two things will never count as a breach. Complaining about us is not one, whether the complaint lands in our inbox or with a regulator. Neither is reporting a security fault to us in good faith; Rule 25 of the privacy policy asks you to do exactly that.

No uptime promise, and why

Every title's core loop runs on your handset and needs no connection at all. The pieces that do need one, an optional save sync and a leaderboard, lean on services nobody here controls. No particular level of availability is promised for those pieces, and no service credits are offered against them, since nothing you paid included a service level to begin with.

Changing a title

Features get added, altered and dropped as a title develops. Where a change would take away a feature that something you paid for depended on, you will hear about it before the build ships, and the consequence under Rule 2 gets dealt with rather than argued about.

Switching a title off

Where a title is being retired, 60 days notice goes up on this website and inside the title itself while it still launches. Through that window:

• Purchasing shuts off with the announcement itself, so nobody spends a cent on something already scheduled to end.
• A consumable paid for and not yet used comes back to you, refunded by the storefront where it can process one and out of our own account where it cannot.
• Where progress sat against an account, an export is put within reach before the lights go out rather than after.

None of this has happened yet. It is written down now precisely because being fair about it is easy while there is no money on the table and hard once there is.

Record our titles. Stream them. Put the footage behind advertising, a membership or a subscription and keep every cent of it. Your commentary and your footage are yours, and no permission needs to be sought from us first.

Screenshots and short clips are just as free, in a review, in reporting, in criticism or in commentary of any description — very much including a review that takes a title apart and finds nothing to like.

Two conditions attach, and only two. Nothing may be presented so that a viewer would conclude we made your video, paid for it or blessed it. And our name and marks may not become the principal identifier of a channel, a product or a line of merchandise.

None of this narrows the fair dealing the Copyright Act 1968 (Cth) already gives you for criticism, review, parody, satire or reporting news. Those belong to you by statute, and no wording a studio writes could remove them.

The code, artwork, sound, music and level design in our titles belong to us or are licensed to us, along with the 360 Degrees Interactive name, the marks that go with it, and the way this website is put together. None of that moves to you under these rules; Rule 3 is permission to play, not a transfer of anything.

Rule 12 is the standing exception, and it is deliberately wide. Where you want to do something these rules do not obviously cover — a fan project, a charity stream with our name on the poster, a school assignment pulling a title apart — ask. The answer is often yes, it arrives faster than you expect, and it comes in writing so you have something to point at.

Where you believe a title or this website carries work of yours without permission, put "Copyright" in the subject line to hello@threesixtyinteractive.cc and include four things: which work you mean, where in our title or site it turns up, the basis on which the rights are yours, and how to reach you.

Every notice gets looked at by a person. Where the claim holds up, the material comes out and you are told when it did. Where it does not, you are told why, in enough detail to disagree with. Nobody's notice is answered with silence.

What a title writes down, how long it stays and how to have it wiped is set out across the thirty-one rules of the privacy policy, which is part of these house rules. It answers to the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and it carries the permission table, the deletion route and the advertising switches.

No rule on this page reduces anything that document or that Act gives you. Where the two seem to conflict, the privacy handbook governs the question, since it is the one written against the statute.

Read this rule together with Rule 2, which overrides it wherever the Australian Consumer Law is engaged.

Ours to answer for

Loss you suffer as a reasonably foreseeable result of us breaking these rules or being negligent. Also anything the law forbids us to limit at all: fraud on our part, injury or worse brought about by our negligence, and any guarantee that cannot be excluded.

Not ours to answer for

• Loss nobody could reasonably have seen coming.
• Lost profit, revenue, custom, goodwill, expected savings or data, where the loss is suffered in running a business rather than by a player.
• What an advertising network puts in an advert, and whatever sits at the other end of a link inside one.
• A failure caused by your handset, your connection, or an operating system update we neither wrote nor knew about.

So far as the law permits a ceiling at all, everything we might owe you over a title or this website — under contract, in negligence, under a statute, or on any other footing — is capped. The cap is whichever is larger of these two figures:

• what you paid us, or paid a store for that title, across the twelve months before whatever went wrong; or
• one hundred Australian dollars.

The cap does not touch anything the law says cannot be capped, and it does not touch Rule 2. A consumer guarantee claim is not measured against this ceiling.

New South Wales law governs these rules, together with the Commonwealth law that applies across Australia. Proceedings can be brought in the courts of New South Wales and in the courts that hear appeals from them, and both of us accept that those courts may deal with a dispute.

That is not an exclusive choice. Where the law of your own country gives you the right to sue somewhere closer to home, this rule leaves that right alone. A consumer living outside Australia keeps the protection of whatever consumer law is mandatory where they live, and nothing on this page is intended to strip any of it away.

Where something has gone wrong, mail hello@threesixtyinteractive.cc first. Most disputes turn out to be a misunderstanding about what a title actually does, and most of those close in a single exchange.

This is a request and not a hurdle. Nothing here stops you walking into a court, a tribunal or the Commissioner's office at any moment, and doing so is not a breach of anything.

Depending on where you live, a small claims tribunal or a consumer affairs body will be quicker and cheaper than a court. Every Australian state and territory runs one, and the ACCC publishes a guide at accc.gov.au to which body deals with what.

Amending these rules

Rules change. What binds you is the edition published here, carrying the date shown in the header. Where an amendment would trim your rights, warning goes out a minimum of 30 days beforehand: a message inside the title at next launch, and a banner across this document. Carry on playing past that date and you are playing under the new edition. Would rather not? Then stop — and where you had paid for something that now becomes unusable to you, say so in a message and it gets dealt with.

If a court strikes part of this out

A rule held invalid or unenforceable gets read as narrowly as it takes for it to stand, and is cut out altogether where no reading saves it. Everything around it carries on working undisturbed.

Letting something go

Declining to enforce a rule on one occasion is exactly that: one occasion. The rule remains live and remains enforceable afterwards.

Handing the rules on

Your side of this cannot be handed to somebody else. Ours can, on a sale of the business or of a single title, and if that happens your rights under these rules and under the privacy policy travel with the sale.

What makes up the agreement

These rules, the privacy policy, the cookie notice and any extra rules shipped with a particular title are the entirety of what sits between us on this subject. That does not shelter anybody from liability for a misleading or deceptive statement, which the Australian Consumer Law does not permit to be contracted away.

360 DEGREES INTERACTIVE PTY LTD, ACN 697 527 834, ABN 27 697 527 834, New South Wales, Australia. Mail reaches us at hello@threesixtyinteractive.cc and a person reads it.

No street address appears on this website. To serve a document, use the registered office recorded under ACN 697 527 834 on the register kept by the Australian Securities and Investments Commission, which is the address that carries legal effect.